28 Apr 2022

Building a data science playbook

Daren Eiri

Director of Data Science at Arrowhead General Insurance
Daren is passionate about building creative solutions within the insurance industry using data, statistical modeling, and cloud technology.
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portrait of Daren Eiri in front of cream colored wall

Episode notes

We were joined by Daren Eiri, Director of Data Science at Arrowhead General Insurance. Daren is passionate about building creative solutions within the insurance industry using data, statistical modeling, and cloud technology.

 

What do you do to ensure your ideas or solutions are well received by internal customers? 🏆

 

✨ Daren shared that they have a data science playbook for building out models. This generally follows the path of: initial kickoff, understanding what their business problem is, and if we do build out a solution – what is it going to look like?

 

✨ Frequently meet with the business stakeholders.

 

✨ Whenever you’re making major decisions or have questions about something, make sure that you reach out to them about that.

 

✨ Make sure that it’s part of their business workflow. If they’re adding this new feature, how is the business going to use it and continue using it so it doesn’t get left in the dark.

 

✨ In terms of making sure that they’re onboard, we talk about their data and what it looks like.

 

✨ This is a service to the team because they may not have looked at the data at that grand of a scale. They may be more used to looking at it quarter by quarter or year over year. We look at the data and provide the perspective that we’re seeing.

 

✨ We always ask for their hypothesis and what they think will lead to what we’re trying to predict. This helps us understand what their problem is and include their own ideas into the project as well. That results in some ownership on their side too because they are partnered with us.

 

✨ When we have the model built out, we evaluate it and see the accuracy. We provide them with several examples and the variation of that data to show the limitations of what that final product will look like.

 

✨ When you’re spending the time walking through the process and they see it working, this helps getting them onboard.

 

Resources shared:

⬢ Javier shared this article on packages to help work with business stakeholders more comfortable with Excel: https://lnkd.in/eqXTP82c

⬢ Daren shared, The Making of a Manager by Julie Zhuo: https://lnkd.in/epjdHGgc

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